Payment Policy

💳 Payment Policy – New York Shop

Effective Date: 20 August 2025

🏢 Company Information
•    Company Name : New York Shop
•    Business Address : 9121 Floyd Dr, Plano, Texas 75025, United States
•    Email : hello@newyorkshop.co
•    Phone : +1 415 535-2175
•    Business Hours :
o    Monday – Friday: 9:00 AM – 6:00 PM (CST)
o    Saturday: 10:00 AM – 4:00 PM (CST)
o    Sunday: Closed

1. Accepted Payment Methods

We accept a variety of secure payment methods including:
•    Credit & Debit Cards: Visa, Mastercard, Maestro, American Express, Discover, Diners Club
•    Digital Wallets: Apple Pay, Google Pay, Shop Pay, PayPal
2. Currency

•    All transactions are processed in USD ($).
•    International cardholders may incur additional currency conversion fees charged by their bank.

3. Payment Processing & Security

•    Payments are charged at the time of order placement.
•    Transactions are secured with PCI DSS Level 1 compliance and SSL encryption.
•    We do not store full payment card details on our servers.

4. Product Pricing & Taxes

•    All prices are listed in USD ($).
•    Prices displayed at checkout are final and include applicable sales tax (if required by state law).
•    No hidden fees or extra handling charges will be applied.
5. Payment Confirmation

•    A confirmation email will be sent once your payment has been successfully processed.
•    If you do not receive this within 24 hours, please contact our support team.

6. Refunds & Disputes

•    Refunds are issued to the original payment method within 7–10 business days after approval.
•    In case of disputes, please contact us directly before initiating a chargeback.
•    Chargebacks without prior communication may result in order cancellation or account restrictions.

7. Fraud Prevention & Verification

•    Additional identity or billing verification may be requested for high-value or suspicious transactions.
•    Orders suspected of fraud may be paused or cancelled.
•    We fully cooperate with authorities in investigating fraudulent activities.

8. Failed or Declined Payments

•    Ensure your billing information is correct and sufficient funds are available.
•    Try an alternative payment method if your payment is declined.
•    Contact your bank or our support team for assistance.

9. Payment Errors & Technical Issues

•    In case of a payment processing error, please retry or contact our support team.
•    We are not responsible for third-party payment gateway issues.

10. Privacy & Data Protection

•    We handle your payment data in accordance with GDPR and applicable US data protection laws.
•    Payment details are processed securely by our payment partners and are never stored in full on our servers.

11. Customer Support

For payment-related questions or issues, please contact us:
•    Email: hello@newyorkshop.co
•    Phone: +1 415 535-2175
•    Business Address: 9121 Floyd Dr, Plano, Texas 75025, United States
•    Business Hours: Monday – Friday: 9:00 AM – 6:00 PM (CST) | Saturday: 10:00 AM –            4:00 PM (CST) | Sunday: Closed

12. Changes to This Policy

We may update this Payment Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.

13. Terms of Use & Acceptance

By completing a purchase on newyorkshop.co, you agree to comply with our terms, including payment policies and related procedures.